Delivery and Return Policies

Shipping Policy

Shipping Fees within Canada:

  • $5 for standard service, without tracking number.
  • Between $12.50-$15:00 for expedited service, with tracking number.
  • Free shipping in Quebec for purchases of $60 or more.

International Shipping Fees:

  • Calculated at checkout.

Processing Time:

  • All our products are made to order. Please allow 7 to 10 days to complete your order.

Responsibility:

  • Unfortunately, we are not responsible for lost or stolen packages.

Assistance:

  • If you encounter any issues with your order, please write to us at info@avecpatience.com. We will do everything we can to assist you.

Return Policy

  • Returns are accepted up to 30 days from the date of purchase.
  • These deadlines are extended during the holiday season.
  • Please note that initial shipping fees are non-refundable and return shipping costs are the responsibility of the customer.