Delivery and Return Policies
Shipping Policy
Shipping Fees within Canada:
- $5 for standard service, without tracking number.
- Between $12.50-$15:00 for expedited service, with tracking number.
- Free shipping in Quebec for purchases of $60 or more.
International Shipping Fees:
- Calculated at checkout.
Processing Time:
- All our products are made to order. Please allow 7 to 10 days to complete your order.
Responsibility:
- Unfortunately, we are not responsible for lost or stolen packages.
Assistance:
- If you encounter any issues with your order, please write to us at info@avecpatience.com. We will do everything we can to assist you.
Return Policy
- Returns are accepted up to 30 days from the date of purchase.
- These deadlines are extended during the holiday season.
- Please note that initial shipping fees are non-refundable and return shipping costs are the responsibility of the customer.